How to Fix Problem X

PHP out of memory issues

If you’re getting “PHP out of memory errors”, you can manually set the memory limit higher. If you’re using one of the tugboatqa php images, use something like this in your build script:

echo "memory_limit = 512M" >> /usr/local/etc/php/conf.d/my-php.ini

Or you might try something like this in your drupal settings.php:

if (drupal_is_cli()) { ini_set('memory_limit', '-1');

MySQL server has gone away

If you’re getting a “MySQL server has gone away” error, you can resolve this by increasing the packet size for MySQL.

To increase the max_allowed_packet to 512MB during the build stages, add this before the mysql commands in the build script:

mysql -e "SET GLOBAL max_allowed_packet=536870912;"

If you want to do that, and make it “stick” during normal operation, use:

mysql -e "SET GLOBAL max_allowed_packet=536870912;"
echo "max_allowed_packet=536870912" >> /etc/mysql/conf.d/tugboat.cnf

cd isn’t working

Each command is run in its own context, meaning things like cd do not “stick” between commands. If that behavior is required, include an external script in the git repository and call it from the config file.

  1. Add your build steps to a file; for example: .tugboat/init.sh

    #!/bin/sh
    
    cd somewhere
    run-a-command
    
  2. Call that script from config.yml for the build step:

    commands
    init: .tugboat/init.sh
    

Or, as a part of the build step:

commands:
  init:
    - /some/command
    - .tugboat/init.sh
    - /some/other/command

Tugboat error messages

1064: Command Failed

This error occurs when a command in your config file can’t be executed, or returns an error. When a Preview build fails with this error:

  1. Check the Preview logs to see what command was running when the build failed.
  2. If you don’t spot an issue with the command, terminal into the relevant Service and try executing the command directly to get more context about what’s happening.

If you’re having trouble pinpointing the error, you may need to go back and execute your config file commands line-by-line until you find the point at which things stop working.

A few common problems in config files include: cd does not “stick” between commands and running a background process “breaks” the build. Check out the troubleshooting docs for info on addressing these issues.

If you’ve gone through the debugging process and haven’t been able to figure out why your command is failing, reach out to us at help and support - we’re happy to take a look!

1074: Repo configuration does not allow building of pull requests from forks

If you’re getting this error message, it’s because you haven’t enabled the repository setting to allow building pull requests from forks.

This setting is off by default, but when it’s enabled, Tugboat builds Previews for pull requests made to the primary repo from forked repositories. Turning on this setting should correct this error.

When you enable this option in a public repository, anyone who can submit a pull request from the fork can extract configured repository environment variables, as well as the private SSH key generated for the repo. The latter is mainly a problem when the repository SSH key is added to some other service, like to pull a database or checkout a related git repo. However, as an example, if the repository SSH key is allowed to push changes to a git repo, a malicious user would then have access to modify that repo.

Running a background process

If you try to add a background-process to your config file in the conventional way, Tugboat will think the Preview has not finished building, and it will be stuck in the “building” state until it eventually times out and fails.

For instructions on how to run a background within a Tugboat Preview, see: Setting up Services -> Running a Background Process.

My script is missing after a Preview build completes

If you’ve created a script that “sleeps” in the background while a Preview is being built, but that script is missing when the Preview build completes, that’s an expected behavior. When a Preview build completes, Tugboat stops the containers to take the build snapshot. After the data is committed, Tugboat restarts the containers to serve the Preview. Any scripts that were waiting for the build to complete will no longer be present when the container is restarted.

To create a one-time script that runs after the Preview build completes, take a look at runit’s documentation - particularly the parts about creating a finish script.